Support Resources
- aupeercic
- Aug 22
- 3 min read
Updated: Sep 3

This is a document we post into the chat box during each peer support session. It is a list of services and organisations that may be able to help you if you are experiencing poor mental health or are in crisis.
Please reach out if you feel that you are finding coping difficult, need someone to speak to or are in danger of harming yourself or others.
It is difficult to ask for help, not just emotionally, but physically too if we find ourselves losing words when distressed for example (SHOUT is good for this- it is text message based, details below) , accessing health care triggers health setting trauma, we know this from experience.
Yet every time one of us at Aupeer has asked for help, it has been worth it. You are worth it.
The list is not exhaustive and we'd always ask that if you have any recommendations for organisations we have missed, any local specific services too and any neurodivergent friendly services, please get in touch and let us know. We are also looking for recommendations for advocacy services for our autistic peers.
We have this reminder too so that it is clear where we can help and where we can't:
The facilitator of your peer support group is a volunteer, not a professional, and cannot diagnose or treat health issues or offer professional advice. Aupeer is not a crisis service and does not offer therapy or counselling. We exist to complement professional support and provide peer-to-peer support. If a facilitator feels they cannot offer you appropriate support, they may signpost you to a service that can help.
If you feel your mental health is deteriorating, or you are entering crisis, below is a list of services that can help – please reach out.
NHS Advice
Call 111 or ask for an urgent GP appointment if: - you are not able to speak to your local NHS urgent mental health helpline - you need help urgently for your mental health, but it's not an emergency - you're not sure what to do A GP can advise you about helpful treatments and help you access mental health services. You may be able to refer yourself to some services.
Immediate Action Required
Call 999 or go to A&E now if: - someone's life is at risk – for example, they have seriously injured themselves or taken an overdose. - you do not feel you can keep yourself or someone else safe. A mental health emergency should be taken as seriously as a physical one.
Age UK (formerly Action on Elder Abuse)
Support and advice for older people, including safeguarding concerns.
Tel: 0800 678 1602
Alcoholics Anonymous (AA) Great Britain
Support for individuals recovering from alcohol addiction.
Helpline: 0800 917 7650
Email: help@aamail.org
Al-Anon
Support for families and friends affected by someone else’s drinking.
Helpline: 0800 008 6811
Breathing Space (Scotland) Confidential support for people in Scotland.
Tel: 0800 83 85 87
DAN 24/7 (Wales Drug and Alcohol Helpline)
Support with substance use in Wales.
Tel: 0808 808 2234
Drinkline
Free, confidential helpline for anyone concerned about their drinking, or someone else’s.
Helpline: 0300 123 1110
GamCare
Support for anyone affected by gambling harms.
Helpline: 0808 8020 133
Men’s Advice Line
For male survivors of domestic abuse.
Tel: 0808 801 0327
Mind Infoline
Information and support for mental health.
Tel: 0300 123 3393
National Autistic Society
Helpline Advice and guidance for autistic people and their families.
Tel: 0808 800 4104
National Debtline
Free, impartial and expert debt advice.
Tel: 0808 808 4000
National LGBT+ Domestic Abuse Helpline
Support for LGBT+ people experiencing domestic abuse.
Tel: 0800 999 5428
National Domestic Abuse Helpline
Free, 24-hour confidential helpline.
Tel: 0808 2000 247
NHS Urgent Mental Health Helplines
Find your local service.
Rape Crisis England & Wales
Specialist support for survivors of sexual violence.
Tel: 0808 500 2222
Samaritans
24/7 support for anyone struggling to cope.
Tel: 116 123
Shout
24/7 confidential text support service.
Text SHOUT to 85258
Stop Hate UK
Support and reporting for hate crimes.
Tel: 0800 138 1625
Suicide Prevention UK
Helpline open daily 6pm–midnight.
Tel: 0800 689 5652
Victim Support
Support for people affected by crime.
Tel: 0808 168 9111
Women’s Aid
National charity supporting women experiencing domestic violence.
CALM (Campaign Against Living Miserably)
Support for men at risk of suicide.
Helpline: 0800 58 58 58
Scope
Disability equality charity providing advice and support.
Tel: 0808 800 3333
Citizens Advice
Free, confidential and impartial advice on a range of issues.


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